1. Where

We have customers from all over UK and several European countries. 

2. When

We use Tracked Next Working Day delivery for most parts of Mainland UK. Our contract couriers are DPD Local and APC Overnight. We may use Parcelforce or other couriers where appropriate.

3. Cost

We never like P&P when shopping online. However, delivery does cost money, especially when the products weigh from 16 to 25 kg.

1. For Mainland UK: £0.00

2. For Northern Ireland: £3

3. For Scottish Highlands and Islands: £5

4. For Republic Ireland: £3

5. For other EU countries: please contact us to receive a quote. We'll get the best quote for you.

4. Delivery tips:

(1) Courier companies normally request signatures on delivery. If you really want your parcel to be left "next to the bin", "in the porch" or "behind the shed", we can pass the information on to the courier. However, if in any case the parcel goes missing after the courier has left it unattended based on your instruction, we will not be able to send another desk to the customer. If a signatory is not available at your home address, please consider an alternative delivery address where a representative for yourself is available to sign, or designate your workplace as your preferred delivery location.

(2) Check your parcel immediately upon receiving itPlease check the number of cartons and the labels on the cartons when they arrive. If we dispatch your products separately, we will make it clear in both e-mails and invoices; otherwise, your products will be sent together. If you only receive part of your products, please inform us immediately, so we will be able to trace the missing carton during transit. After 7 days, we will not be able to accept claims that you ordered two items, but only one was delivered.