1. Introduction

You can place orders with BEST DESK online at Best Desk Shop or Best Desk.  These options are collectively referred to as the “Services”/“Service”.  The terms and conditions contained in this section (“Terms and Conditions”) apply to purchases made using any one of the Services.

Throughout these Terms and Conditions, the terms " BEST DESK, we, our, us” refers to BEST DESK.

By using the Services you are indicating your acceptance to be bound by these Terms and Conditions.  They form a legal agreement between you and us, and can only be amended with our consent.  Any purchases you make are subject to these Terms and Conditions.

We reserve the right to change these Terms and Conditions from time to time without prior notice, provided that any such change will not affect any purchases you have made before the change is implemented. Your continued use of the Services shall signify your acceptance to be bound by the latest Terms and Conditions.

We will use any information you provide in accordance with our privacy policy which can be viewed at Privacy Policy.

2. Ordering

All orders placed by you are subject to acceptance by us.  We may choose not to accept your order for any reason and will not be liable to you or to anyone else in those circumstances.  We may also close your account for any reason and will not be liable to you or to anyone else in those circumstances.

If your order includes products which are not available from stock, we will contact you to ask how you wish to proceed.  You may have the option to wait until the products are available from stock, or alternatively you may cancel your order.

Acceptance of your order and the formation of a contract between us will take place when we dispatch the products ordered to you, unless we have notified you that we do not accept your order or you have cancelled it.

3. Prices

All prices are in Pounds Sterling, inclusive of VAT (where applicable), but exclude delivery charges, which may vary from £0 to £35, depending on your location.

Delivery charges, where applicable, are clearly displayed in the Delivery Information section and during the Checkout procedure.  Delivery charges will be added to the total amount due once you have selected a delivery service, upon which they are automatically calculated and added to your order.

The price you pay is the price displayed on the relevant page at the time we receive your order.

In the unlikely event that the price of a product has been incorrectly advertised, we will contact you to ask whether you wish to proceed with the order at the correct price.  If you are not happy to proceed, or we are unable to obtain your instructions, we will cancel the order. We will not be obliged to supply products at the incorrect price.

4. Payment

Payment can be made by most major credit or debit cards via Payment Sense or PayPal.  We do not accept cash or cheques.

We cannot accept your order until you have paid for it in full.

5. Delivery

We deliver to mainland UK, Northern Ireland, Shetland Islands and Republic of Ireland (unless otherwise specified).  We are also able to deliver to certain other locations.  Please contact us if your location is not listed here.

We only dispatch products ordered by you once payment has been authorised.

We will deliver directly to the address specified in your order.  We cannot deliver products within the same order to multiple addresses.  In some cases we can deliver an order to an alternative address from the address you provided when placing the order.

Once delivered, the products ordered will become your property and your responsibility.  Risk of loss and damage of products passes to you on delivery.

6. Product Information

We have taken reasonable steps to display as accurately as possible the colours and other detailing of our products.  However, the actual colours and detailing you see onscreen will depend on the equipment you use to view the products.  We cannot guarantee that your television, mobile device or computer monitor display of any colour or other detailing will exactly reflect the colour or detailing of the product upon delivery.

Any information regarding sizing of products is included as a guide only. If you are in any doubt as to the size of any product you require, we recommend that you contact us prior to placing an order.

7. Our liability

We will not be liable to you where performance of any of our obligations is prevented or restricted by any circumstance or cause beyond our reasonable control.

You are responsible for the use you make of the products you order.  To the extent not prohibited by law, we accept no liability for any loss which is not reasonably foreseeable or for any business loss (which includes loss of profits, contracts, goodwill, opportunity and other similar losses).

We accept liability for death or personal injury caused by our negligence and responsibility for fraudulent misrepresentation and any other liability that cannot, under English law, be excluded.

Nothing in this section or elsewhere in our Terms and Conditions affects your statutory legal rights.

8. General

BEST DESK is a brand of Fensco Ltd registered in England.  Our company number is 09159679.  

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of our website shall remain at all times vested in us or our licensors.  You are permitted to use this material only as expressly authorised by us or our licensors.

You may not assign or sub-contract any of your rights or obligations under these Terms and Conditions or any related order for products to any third party unless agreed upon in writing by BEST DESK.

BEST DESK reserves the right to transfer, assign, notate or sub-contract the benefit of the whole or part of any of its rights or obligations under these Terms and Conditions or any related contract to any third party.

9. How to contact us

Contact us by email: sales@bestdesk.co.uk